Terms Of Use

miDASH Terms Of Use

If you have an emergency, or need to speak to someone urgently, please dial 911 or go to the nearest hospital. For advice about test results or your medical conditions or any information presented in miDASH, please contact your physician.

Please read these Terms of Use carefully. They are a legal agreement between you and Applied Informatics for Health Society ("AIHS"). By using miDASH, or by clicking the acceptance button, you agree to be bound by these Terms of Use, including all amendments made from time to time. If you do not agree to these Terms of Use, do not use miDASH.

No Medical Advice

Depending on your account, miDASH will provide you all or some of the following features relating to your health: conditions as identified by your health care providers, messages to and from your health care providers, online scheduling with your health care providers, laboratory results ordered by your health care providers, documents shared by your health care providers, your own entered health goals, information collected by your devices and other information. miDASH is not intended to provide you with medical or other advice.

Your physician or other health care provider has specialized medical training that allows him or her to understand the implications of the test results. If you do not discuss your test results with your physician, it is possible that you might misunderstand the implications of the test results. For advice about your laboratory results your medical conditions or any information presented in miDASH, ask your physician.

Any health and health-related information presented in miDASH should not be used as a substitute for a visit to your physician or other health care provider. Any such information that you obtain from this web site might be inappropriate for your own situation or might be misinterpreted. AIHS assumes no responsibility for how you use the information you obtain from this site.

Neither miDASH.ca nor any other application available through this web site is a substitute for appropriate and timely contact with your physician. Never change or stop any course of treatment without first consulting your physician.

If you have an emergency, or need to speak to someone urgently, please dial 911 or go to the nearest hospital or contact your physician.

Not a “Health Information Custodian"

miDASH is not a "health information custodian" as defined by the Ontario Personal Health Information Protection Act. You are the custodian of your health information in miDASH.

Laboratory Results and Other Content

You consent to the collection and storage in miDash of laboratory information and other health information from your health care providers and provincial systems on your behalf.

AIHS does not create and has no responsibility for the health information, laboratory test results and other content that may be available through miDASH. While every effort has been made to maintain the validity, accuracy, completeness, integrity, quality and timeliness of any laboratory test results or other content available through miDASH, you agree that AIHS is not liable in any way for the validity, accuracy, completeness, integrity, quality and timeliness of any laboratory test results or other content available through miDASH. AIHS is not liable for your use or non-use of, and your reliance or non-reliance on, any of the information present in miDASH. Use of the content in miDASH is at your own risk.

Registration Information, Usernames and Passwords

miDASH will prompt you for a series of questions that must be answered as part of the registration process in order for you to be granted access to miDASH.

Your username and password used to access miDASH are private, and should not be used by or shared with anyone else. You are entirely responsible for all usage or activity on miDASH by users using your ID or password, including but not limited to use of your password by any third party. AIHS will not be responsible for any unauthorized use of your username or password or any charges incurred through unauthorized use.

Use of miDASH

You may use miDASH for your personal, non-commercial purposes. You may not use miDASH for any other purpose. You are not permitted to make any resale, commercial or derivative use of miDASH, or use any data mining, robots, or similar data gathering and extraction methods.

miDASH Pricing and Payment Terms

By using the Service, you signify that you have read, understood, and agree to be bound by these Pricing and Payment Terms.

miDASH accepts certain credit cards and will automatically charge your selected credit card for all applicable fees on a monthly or yearly basis, depending on which Plan you select, until you or we cancel your Plan. The Plan fee will be billed when you first choose to open a Plan and each month or year (depending on which Plan you select) thereafter unless and until you cancel your membership. Plan charges are fully earned upon payment and there are no refunds or credits for partially used months or years, as applicable. If any fee is not paid in a timely manner, or miDASH is unable to process your transaction using the credit card information provided, miDASH reserves the right to revoke access to your miDASH Plan. Provincial taxation will be applied appropriately.

All information that you provide in connection with a monetary transaction through the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction through the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any monetary transactions.

If you want to use a different credit card or if there is a change in your credit card validity or expiration date, you may edit your information by accessing your Plan setting page. If your credit card reaches its expiration date, your continued use of the miDASH constitutes your authorization for us to continue billing that credit card and you remain responsible for any uncollected amounts. It is your responsibility to keep your contact information and payment information current and updated.

1. No Refunds

You may cancel your miDASH Plan at any time. However, there are no refunds for cancellation; if you cancel before the end of your billing cycle you have access to your Plan for the remainder of the billing cycle. In the event that miDASH suspends or terminates your Plan or this Agreement for your breach of this Agreement, you understand and agree that you shall receive no refund or exchange for any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your Plan, or for anything else.

2. Cancelling Your Plan

Your miDASH Plan will continue in effect until you cancel your Plan, or we terminate it. You must cancel your Plan before it renews each month or year (depending on which Plan you select) in order to avoid billing of the next month’s/year’s fees associated with your credit card. miDASH will bill the monthly/yearly fees associated with your Plan plus any applicable tax to the credit card you provide to us during registration (or to a different credit card if you change your account information).

3. Changes to the Pricing and Payment Terms

miDASH may, at its sole discretion, modify or update these Pricing and Payment Terms from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date in this text.

4. Special Offers

miDASH may enable special offers for certain eligible groups. If you qualify and subscribe through a special offer, you will be billed the advertised special rate for the appropriate time period and will be automatically renewed at the regular rate after that.

5. Contact

If you have any questions regarding these Pricing and Payment Terms, please contact us at midashsupport@aihs.ca

Changes to miDASH

AIHS may alter, suspend, or discontinue any aspect of miDASH at any time, including the availability of any miDASH feature or content. AIHS may also impose limits on certain features and aspects of miDASH or restrict your access to parts of or all of miDASH without notice or liability. AIHS may discontinue or change miDASH or its availability to you at any time with or without notice.

Termination of Access to miDASH

AIHS may, in its sole discretion, terminate or suspend your access to all or any part of miDASH at any time, with or without notice, for any reason, including, without limitation, breach of these Terms of Use. Without limiting the generality of the foregoing, any fraudulent, abusive, or otherwise illegal activity, or activity that may otherwise affect the use or access to miDASH by others, may be grounds for termination of your access to all or part of miDASH at the sole discretion of AIHS.

Termination of miDASH includes deletion of your username, password and all related registration information and files associated with or inside your account or user profile.

Ownership of miDASH

AIHS acquired all rights to the miDASH product in August of 2018.

AIHS is and will remain the sole and exclusive owner of all right, title and interest, including copyright and all other intellectual property rights, in and to miDASH, all of the technology used by AIHS to provide miDASH, any software provided directly or indirectly by AIHS for your access to or use of miDASH, and all information posted by AIHS within miDASH, as well as all enhancements, modifications or additions thereto. You will acquire no rights whatsoever to all or any part of the foregoing except the right to access and use them as contemplated and permitted by miDASH and in accordance with these Terms of Use. You agree not to modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on any of the foregoing.

If and to the extent that, for your access to or use of miDASH, you have downloaded any software from AIHS or have otherwise received any such software (such as, by way of example, from your physician or another caregiver), then AIHS grants to you a personal, non-transferable and non-exclusive right and license to use the object code of such software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, or sell, assign, sublicense, grant a security interest in or otherwise transfer any rights in the software. You agree not to modify the software in any manner or form, or to use modified versions of the software, including (without limitation) for the purpose of obtaining unauthorized access to miDASH. You agree not to access miDASH by any means other than through the interface that is provided by AIHS for use in accessing miDASH.

Trademark Notice

miDASH, miDASH.ca, AIHS and www.aihs.ca are the trademarks and service marks of AIHS. All other trademarks, service marks and logos used in this site are the trademarks, service marks, or logos of their respective owners. Nothing on this web site should be construed as granting any license or right to use any trademark, service mark, or logo displayed on this web site without the express written permission of AIHS or the third party that may own the trademark, service mark, or logo.

“As Is” Basis

miDASH is provided on an 'as is' basis without representations, warranties or conditions of any kind, either express or implied or statutory. You expressly agree that all use of miDASH is at your sole risk. You agree that AIHS assumes no liability if miDASH is unavailable at any time, or for the reliability, validity, accuracy, completeness, integrity, quality or timeliness of, or any failure to deliver or store, miDASH or any laboratory test results or other content. AIHS does not represent or warrant the reliability, validity, accuracy, completeness, integrity, quality or timeliness of any laboratory test results or other content. You acknowledge that any use, non-use or reliance upon any such laboratory test results or other content will be at your sole risk.

Warranty Disclaimer

To the extent permitted by law, AIHS disclaims all representations, warranties, or conditions regarding miDASH, express or implied or statutory, including, but not limited to, implied warranties or conditions of merchantability, merchantable quality, durability, fitness for a particular purpose, title, and non infringement. AIHS does not represent or warrant that miDASH or any laboratory test results or other content is or will be accurate, complete, reliable or current, or that miDASH will operate error free or uninterrupted or that miDASH is free of viruses or other harmful components. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

You acknowledge that AIHS is not responsible for any interruption or suspension of miDASH, regardless of the cause of the interruption or suspension.

Limitation of Liability

To the extent permitted by law, in no event will AIHS or its partners or the suppliers of laboratory test results or other content, or its or their affiliates, licenses, or suppliers, or the directors, officers, employees, agents or representatives of any of them, be liable for damages of any kind, including without limitation any direct, incidental, punitive, exemplary, aggravated, indirect, special or consequential damages, loss of profits, failure to realize expected savings or loss of data, for any cause of action whatsoever, and whether in contract, tort (including negligence) or any other legal or equitable theory arising out of or in any way connected with use of miDASH. Some jurisdictions do not allow the limitations of liability specified above, so some or all of the above limitations or exclusions may not apply to you.

Every exemption from liability, limitation and conditioned contained in these Terms of Use for the benefit of AIHS and every defence and immunity of whatsoever nature applicable to AIHS or to which AIHS is entitled under these Terms of Use will also be available and will extend to protect each of its partners, each of its suppliers of any laboratory test results or other content, every affiliate, licensee, partner or supplier of AIHS of any of them, and every director, officer, employee, agent or representative of any of them, each of whom is an intended third party beneficiary of such provisions.


You agree to defend, indemnify and hold harmless AIHS, its Partners, the suppliers of any laboratory test results or other content, and its and their affiliates, licensees, partners and suppliers, and the directors, officers, employees, agents and representatives of each of them, from any losses, damages or claims, including without limitation actual legal fees, which they may suffer from your activities on or use of miDASH, including without limitation any breach by you of these Terms of Use or any charges or complaints made by other parties against you. You will cooperate as fully as reasonably required in the defence of any claim. AIHS reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, provided, however, that you will remain liable for any such claim and for the costs of defence.

Privacy and Confidentiality

Your privacy is of the utmost importance to AIHS. Please review the AIHS Privacy and Security Policy for a full description of how we receive, transmit and protect your personal information.

Links or Pointers to Other Sites

AIHS makes no representations whatsoever about any other web site that you may access through this site or any entity that may post its advertisements on this site. When you access a non-AIHS site, please understand that it is independent from AIHS and that AIHS has no control over the content on that site. In addition, a hyperlink to a non-AIHS site does not mean that AIHS endorses or accepts any responsibility for the content or the use of the linked site. AIHS does not represent or endorse the accuracy or reliability of any of the information, content, or advertisements contained on, distributed through, linked, downloaded, or accessed from any of the services contained on this site, nor the quality of any products, information, or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information in connection therewith. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

Hyperlinks to this Site

Persons constructing other web sites may link to the home page on this site, but may not link to any other page on this site. You may not copy any of the materials from this site onto your own web server for any reason. Also, you may not link to isolated elements on this site (including photographs, illustrations, diagrams, buttons, text, or any other elements whatsoever) for the purpose of "inlining" them into the context of other web pages, or for linking such isolated elements to other web pages. In other words, link to the entire home page on this site, or don't link at all. Any other use will be a violation of copyright and could subject you to legal action.

Changes to these Terms of Use

AIHS may modify these Terms of Use from time to time. If you do not agree to any modifications, you should stop your use of miDASH. Your continued use of miDASH now, or following the posting of notice of any changes in these Terms of Use, will constitute a binding acceptance by you of these Terms of Use, and any subsequent modifications. You can review the most current version of these Terms of Use at any time at: https://www.miDASH.ca.

Governing Law and Disputes

These Terms of Use are governed by the laws of the Province of British Columbia, and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

All disputes arising out of or in connection with miDASH or these Terms of Use, or in respect of any defined legal relationship associated therewith or derived there from, will be referred to and finally resolved by arbitration under the rules of the British Columbia International Commercial Arbitration Centre. The appointing authority will be the British Columbia International Commercial Arbitration Centre. The case will be administered by the British Columbia International Commercial Arbitration Centre in accordance with its rules. The place of arbitration will be Vancouver, British Columbia, Canada. The language of the arbitration will be English. Subject to mandatory arbitration so provided, you and AIHS irrevocably submit to and accept generally and unconditionally the exclusive jurisdiction of the courts and appellate courts of the Province of British Columbia with respect to any legal action or proceeding which may be brought at any time relating in any way to miDASH or these Terms of Use.

Some jurisdictions do not allow a consumer contract to provide for the selection of a governing law other than the law of the residence of the consumer, or to provide for the arbitration of disputes if the reference to arbitration would prevent the consumer from exercising rights provided under consumer legislation, so one or more of the above provisions may not apply to you.

Entire Agreement

These Terms of Use constitute the entire agreement between you and AIHS and govern your use of miDASH, superseding any prior agreements between you and AIHS with respect to miDASH. You may also be subject to additional terms and conditions that apply when you use certain elements of miDASH.


AIHS may provide you with notices, including those regarding changes to these Terms of Use, by postings on miDASH, or by email.


The failure of AIHS to exercise and enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.


You do not have the right to assign any of your rights to use miDASH or your interest in these Terms of Use to anyone, and any rights you may have to your AIHS username, password and user profile stored on the systems of AIHS terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted. AIHS has the right to assign any or all of its rights and duties under these Terms of Use to any third party. At the election of AIHS, if AIHS' obligations hereunder are assumed by a third party, AIHS will be relieved of any and all future liability under these Terms of Use.

Contractual Limitation Period

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of miDASH or these Terms of Use must be commenced within one year after such claim or cause of action arose.

Severability of Terms

If any provision of these Terms of Use is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provisions.